Surgeries are by appointment only.

Please feel free to book appointments at either surgery but be aware that some doctors normally only work at one location.

We are happy to see urgent cases the same day but cannot guarantee that you will see the doctor of your choice.

  • Holbrook Appointments: 01473 328263
  • Shotley Appointments: 01473 787435

Where is my appointment?

Some of our doctors and nurses work at both Holbrook and Shotley surgeries.

When you make an appointment over the internet or by phone, please make sure you note at which surgery your appointment has been made.

Evening Surgeries

We try to reserve evening appointments for the convenience of patients who work during the day. It would be helpful if other patients would attend morning surgery.

Telephone Advice

If you require telephone advice or need to speak to a Doctor the receptionist will advise you when a doctor or nurse will be able to take a call. This will normally be after surgery to avoid disrupting consultations.

GP+ Appointments

Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours. Appointments can be made via Reception during our usual opening hours. Please note cannot refer themselves to this service. The service is staffed by local Suffolk GPs and Nurse Practitioners in Ipswich, Felixtowe, Stowmarket, Leiston and Wickham Market and is an NHS service delivered by the Suffolk GP Federation. You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).

Book Doctors' Appointments Online

Click on the link at the top of this page to use our online system. If you do not have a username and password, contact your practice to register for SystmOnline.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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