Our Mission
At Holbrook and Shotley Practice, our mission is to deliver high-quality,
patient-centred healthcare in a professional, responsive, and courteous manner. We
are dedicated to providing safe and effective medical services through a skilled,
motivated, and integrated primary healthcare team.
Our Commitments
■ Putting Patients First
• We place patients at the centre of everything we do.
• We treat all individuals with dignity, respect, and fairness.
• We provide special support to those who are vulnerable.
■ Working Together
• We value each member of our team and their contribution.
• We foster a positive, cooperative, and supportive working environment.
• We collaborate effectively with other healthcare professionals and teams.
■ Acting with Integrity
• We speak and act truthfully.
• We are accountable for our actions.
• We maintain transparency and trust in all that we do.
■ Striving for Excellence
• We are committed to continual learning and improvement.
• We adapt to change and embrace innovation.
• We use our healthcare resources responsibly and efficiently.