The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
The HR Manager deals with all staffing issues from recruitment to retirement. We advertise vacancies on the NHS Jobs website and on the National Apprenticeship website.
We have a large team of dispensers who dispense acute and repeat medication. They support the GPs by ensuring that patients have had the necessary checks before issuing repeat medications. We deliver medications only to those patients who are genuinely housebound.
Administration & IT Manager
We have a team of administrators who maintain patient records, send referrals and letters to hospital, and administer practice finances.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.